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Wilsonart urges industry to address ageing installer workforce issues

Posted: Sunday, July 20th, 2025

The global engineered surfaces manufacturer, Wilsonart, is pushing the kitchen, bathroom and bedroom sector to address the ageing installer workforce issue with more innovative component technologies.

New research shows a worsening age gap among UK installers. Wilsonart calls for a broader industry response, including long-term training initiatives and adapted product specification strategies to ease immediate labour pressures.

In its latest annual installation survey, the British Institute of Kitchen Bedroom & Bathroom Installation (BiKBBI) highlighted that almost two-thirds of working UK installers are in the 45-64 age bracket.

While these findings have focused industry minds on the need for apprenticeships and upskilling, George Emms, specification leader – UK & Ireland at Wilsonart, says this needs to be complemented by additional strategies to address imminent concerns about the growing number of retirements in skilled trades such as tiling and joinery.

“Training the next generation of installers is vital if we’re going to close the widening age gap in the profession,” says George.

“But we also need to be realistic about how long it takes not just to learn specialist skills, but to master them to the level modern construction projects demand. I’m confident that new installers will reach those standards, but in the meantime, we need to explore how existing, easy-to-use technologies can help us get more out of the workforce we already have.

“For example, advances in engineered surface technologies – specifically around dry-fit or interlocking designs – have been shown to help alleviate pressures around installation by eliminating the need for grout, adhesives and complex tools. Generalist tradespeople can quickly fit these surfaces, reducing reliance on specialists that, as the BiKBBI’s findings demonstrate, will soon begin to age out of the existing installer workforce.”

Engineered surface technologies are already being used in social housing, healthcare and commercial retrofit projects, where speed, hygiene and durability are critical.

Their growing popularity reflects a broader shift in the built environment toward solutions prioritising simplicity, resilience and adaptability, especially in light of increased government investment in housing.

“Smarter materials and systems aren’t here to replace skilled tradespeople,” George said. “But they can help us make better use of our skilled labour. For example, the £39 billion the Government committed to social and affordable homes in the latest Spending Review was welcome, but with it comes increased pressure to deliver more projects efficiently despite ongoing labour shortages.

“This extra money won’t mean much if we lack the workforce to install the specialist components manufacturers produce for these new buildings. By adopting technologies that streamline installation and reduce the need for skilled personnel, we can avoid delays and keep critical projects moving. At the same time, we continue to train and support the next generation of installers.”

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