Checkatrade partners with Lighthouse to boost mental health support for trades
Posted: Thursday, May 15th, 2025
To mark Mental Health Awareness Week (12-16 May 2025), Checkatrade, a home improvement platform, supports the mental well-being of its trade members across the UK.
Working in partnership with Lighthouse, its charity of the year, Checkatrade will provide accredited Mental Health training to its full Customer Support Team.
The training will ensure that Checkatrade’s frontline employees, who speak daily with trades across the country, have the skills and confidence to identify when someone is in distress, offer immediate support, and signpost to specialist help where needed.
Jambu Palaniappan, CEO of Checkatrade, said: “The tradespeople we serve are the backbone of our communities, but they’re not immune to the pressures of modern life.
“By equipping our staff with the tools to recognise and respond to mental health challenges, we’re investing not just in skills, but in care and compassion for our community of tradespeople. We’re also calling on other trade sector leaders to prioritise Mental Health First Aider (MHFA) training as essential to frontline and customer service roles.”
The training programme, which will roll out over the coming weeks, underscores a shared commitment to tackling mental health challenges head-on.
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