BiKBBI Installer survey reveals ageing workforce worsens and skills gap deepens
Posted: Tuesday, June 10th, 2025
The British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI) published the findings of its annual research, following an extensive survey targeting key stakeholders. This year’s research focused on the demographics of the current workforce and the challenges that installation businesses and installers feel are most important to them. The data collected demonstrates that the ageing workforce continues to worsen, with almost two-thirds of installers surveyed aged between 45 and 64 years. The number of installers in the 65+ years age group has also increased by +3.6% year on year. The statistics also show that only 3% of installers have entered the sector in the last 5 years, with almost 90% of respondents having been in the industry for a decade or more. Operating costs, a decline in enquiries and customers, and the cost of materials are top concerns for installation businesses. For the first time, relationships with retailers also featured as a challenge for installers. Data relating to lead generation platforms was also analysed, with results showing that more than 80% of installers are not actively seeking work through external marketing routes.
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