BCF members report record-breaking satisfaction levels in 2025 survey
Posted: Monday, April 21st, 2025
In another record high for the association, the latest British Coatings Federation (BCF) survey has revealed a 98% level of satisfaction amongst its members. Reported satisfaction levels in 2025 were up 2% from the 2023 survey score of 96%, which was also 2% ahead of the 2021 edition. The biennial survey provides a comprehensive 360-degree assessment of how the BCF supports its members, encouraging feedback across the full range of member benefits. Those completing the survey are requested to comment on the value of benefits provided and assess the BCF’s performance in providing those benefits. As in previous years, respondents continued to place greatest emphasis on the federation’s communications with members, closely followed by regulatory support, lobbying efforts, engagement work with European coatings association CEPE and statistics programmes. The survey also confirmed that companies continue to value BCF’s provision of seminars, webinars and workshops along with the numerous committees and groups that meet during each year. Existing priorities such as driving a sustainable industry, careers outreach to attract new talent to the industry and continued lobbying in the face of an ever-complex legislative environment, were all appreciated throughout the survey. Members also identified opportunities for BCF to lead the coatings sectors’ approach to emerging markets, especially online trading, and the embracing of technological enhancement opportunities such as those provided by AI.
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