From Good Tradesperson to Great: Mastering Client Loyalty
The Clive Holland Show
Wednesday, 12 November 2025 - 23 minutes
What takes a good tradesperson to great?On today's episode, we’re talking about the secret ingredient - communication and professionalism.Everyone’s got a customer service voice (whether we admit it or not!) but how do you keep your client relationships strong long after the first job?Clive is joined by Heating and Plumbing Legend, Wobbly Bob, and Mark Krull, Director at Logic4Training, to discuss how trust, communication, and professionalism help futureproof your trade business and keep customers coming back.Tune in for practical tips on building lasting client loyalty, improving customer service, and turning your trade skills into long-term success.Catch Clive On Fix Radio Monday - Thursday 12 PM - 3 PM Across The UK On DAB Radio And Online At https://www.fixradio.co.uk/
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