Handling Callbacks, Snags, Disputes and Difficult Customers
The Plastering Show
Saturday, 24 October 2026 - 33 minutes
Chris Frediani is joined by plasterers Kirk Johnstone, Gary Blackburn and Ashley Johnson to discuss their experiences of callbacks, disputes over finishes and putting other people's poor workmanship right. They explore the most common reasons plasterers get called back, how to handle disagreements with customers, what happens when other trades refuse to work with your finish, and how to deal with the threat of bad reviews.
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