Episodes
PB Plumber (Peter Booth) joins Andy and Todd to talk about his incredible journey on social media as a tradesperson. Peter talks about van break-ins and tool theft as well as his experiences as a third generation plumber
Andy Cam and Todd Glister are joined by Rob Lawton from Lawton Tubes to discuss the sustainability of copper and the developments in the market over the past few years. Rob also touches on how they've started using social media to engage with the trade and other developments in the business
Andy Cam and Todd Glister are joined by Viktor from Snap-It to talk about the challenges Plumbing & Heating engineers face when working in big cities across the UK
Andy Cam & Todd Glister have a combined 60 years experience in the trade. Along the way they've picked up some amazing tips, tricks and hacks which they share with you on this week's show
Andy and Todd talk about how they found their niche in Plumbing & Heating and what they've chosen to avoid over the years and why
Andy Cam and Todd Glister talk about some of the charitable acts they've done for customers and Jonathan Hallam from Warriors of Warmth talks about how he finds jobs and changes the lives of those in need
Andy and Todd talk about developing your corporate image. From sign writing to branded workwear there's so many ways you can present your business to potential customers
Andy Cam and Todd Glister talk about apprenticeships. They start by talking about their experiences taking on apprentices and how the process should be easier for sole traders. Andy's first ever apprentice phones in to talk about how his apprenticeship set him up for the career that followed and Andy and Todd talk about their apprenticeships
Andy and Todd are at the Installer Show in Birmingham and track down four Plumbing & Heating engineers from across the country to get their opinions on Heat Pumps
Andy Cam is at Installer in Birmingham and chats to Sustainability Expert Tim Pollard about the cost of living crisis currently affecting the UK. He looks at ways Plumbing & Heating Engineers can protect themselves from the oncoming recession and what those in the trade can expect in the coming months
Andy & Todd talk about on-site pranks. They share the best pranks they've pulled on other people or seen played on people on-site. Pranks that have done them and ones that have maybe gone a little too far. The lads get a caller, Lee from Huddersfield who shares some memorable pranks from his days as an apprentice
Andy and Todd talk about boiler warranties and whether longer ones are doing installers out of work. When a customer calls and says something you've installed has gone wrong what are the rules for going back and setting it right?
Andy and Todd discuss the trials and tribulations of quoting for work. They talk through terms and conditions that you should add to quotes if you haven't already, deposits and payment structure, dealing with time wasters and more.
Andy and Todd give their seven Heating & Plumbing sins. These are all the cardinal sins of plumbing & heating that some in the trade are guilty of. From turning up late and not showing up at all to leaving the site and van in a mess
Andy Cam and Todd Glister talk about training. Richard Firth from Viva Training joins the lads to talk about ACS training and training in air source heat pumps. The boys also discuss what aspects of Gas Safe they'd like to change if they were given the opportunity.
Todd is still off with COVID so Andy takes the time to talk about nightmares. Nightmare jobs, moments, customers and other trades on-site that sometimes make work a nightmare for plumbing & heating installers
Andy Cam is joined by Todd Glister via phone after Todd has picked up COVID to talk about tools. They talk about traditional vs. modern innovations, Maintenance & inventions
Andy Cam & Todd Glister talk about the skills shortage in Heating & Plumbing. They look at why this is happening and what can be done to address the problem. Hattie Hasan MBE joined them to talk about bringing more women into the trade and the Register of Tradeswomen
Andy Cam and Todd Glister talk through their experiences setting up and developing their businesses. It's something Andy and Todd get asked all the time on social media so they thought they'd bring it to the show and talk through every aspect from the initial set up and sourcing work to some of the more challenging aspects of being a business owner
Andy Cam and Todd Glister are joined by Stephen Blair from Men Talk to talk about mental health. Stephen is a plumbing & heating engineer whose struggles with mental health led him to co-found Men Talk, a mental health community for men on social media. Stephen gives some advice on what you can do for others around you that you suspect might be struggling with mental health issues, How you can help yourself and Stephen shares his own backstory and mental health battles
Andy Cam & Todd Glister talk about Installers with talent. Pete Withers an Installer that's moved into stand up comedy joins the lads to talk about his experiences in stand up so far. Andy talks about some famous plumbers and Todd talks about the different personalities you meet on-site
Andy Cam & Todd Glister talk to Dan Mills from TYDE about some of the biggest challenges facing installers in 2022
Andy Cam & Todd Glister are joined by Adam Chapman (Heat Geek) to discuss renewables. A recent study showed that 3/4 installers are planning on moving into renewables in the next three years. Is the infrastructure ready, Will those that don't be left behind and how big a part does properly insulating properties play in the success of renewables
Andy Cam & Todd Glister talk about how they manage customers from the initial meeting right the way through to the conclusion of the work
Andy Cam & Todd Glister talk about work vans. Should you get your work van sign written, how can you prevent break-ins and some good tips for keeping your van tidy
Andy Cam is joined by Todd Glister to discuss their experience building a presence in the trade social media community. Todd & Andy talk about how using social media has changed the way they work as well as the positives and negatives of social media as a Plumbing & Heating engineer
Andy talks to Matt - a soldier that served two tours in Afghanistan - about re-training in gas. Matt talks about his journey into the trade, how he found the right course for him and when he knew he was ready to work by himself
John Cruickshank joins Andy Cam to talks about his recent experience with a van break-in and tool theft. John talks about what happened, how the trade supported him in the following weeks and the wider issue surrounding tool theft and van break-ins across the country
Andy Cam answers some listener questions about his experience in the trade, tool theft, working for famous people, nightmare co-workers, taking on apprentices and advice for those starting out in the trade
Dan Tempest from ST Plumbing & Heating joins Andy Cam to discuss how you should properly price combi swaps as well as steps you can take to come out on top of the quote pile without undercutting the competition. Why the quality of installs shouldn't be dictated by the amount a customer is willing to pay, Dan's exciting developments with his invention and how undercutting problems can be addressed