All episodes

The Plastering Show

Handling Callbacks, Snags, Disputes and Difficult Customers

33 minutes | Saturday, 24 October 2026

Chris Frediani is joined by plasterers Kirk Johnstone, Gary Blackburn and Ashley Johnson to discuss their experiences of callbacks, disputes over finishes and putting other people's poor workmanship right. They explore the most common reasons plasterers get called back, how to handle disagreements with customers, what happens when other trades refuse to work with your finish, and how to deal with the threat of bad reviews.

Handling Callbacks, Snags, Disputes and Difficult Customers
The Plastering Show

-
Use the arrow keys to increase and decrease the volume, or space to toggle mute.